Decision MakingLeadership

Invent and Wander

Jeff Bezos and Walter Isaacson

This collection of Bezos's shareholder letters is where the two-way-door distinction originates: most decisions are reversible and should be made fast, by whoever is closest, while rare one-way doors earn slow process. Running every decision through one-way-door rigor makes organizations slow without making them safer. Book 3's Chapter 3 'ask which door this is' step comes directly from this source.